Have questions about your garage door or opener? Whether you’re scheduling a repair, replacing outdated equipment, or planning a custom installation, Overhead Door Company of The Desert™ is here with clear answers and dependable support. Since 2011, we’ve proudly served homeowners, contractors, and businesses throughout the Coachella Valley, providing reliable access solutions that combine quality products with expert service.
From Palm Springs to La Quinta, Indio to Rancho Mirage, our IDEA-certified technicians bring over 75 years of combined experience to every project. The FAQ section below covers service areas, warranties, payment options, product details, and other relevant information. Whether you’re managing new construction or maintaining existing systems, our goal is to make the process simple, safe, and stress-free.
We proudly serve Palm Springs, Palm Desert, La Quinta, Indio, Rancho Mirage, Cathedral City, Desert Hot Springs, Coachella, and Thermal.
Our showroom and office are located at 72310 Quarry Trail Suite A, Thousand Palms, CA 92276.
Yes. We accept Cash, Check, Visa, Mastercard, American Express, Discover, PayPal, and even insurance billing when applicable.
Yes. All of our technicians are factory-trained, IDEA-certified, and background checked.
Yes. We provide around-the-clock emergency service for an additional fee. Call (760) 772-3667 for immediate assistance.
We offer factory warranties that apply to all of our products, with coverage varying by manufacturer and product line.
Enjoy peace of mind with OHD Anywhere™, an app that allows you to control and monitor your garage door with your smartphone or tablet. You can check if your garage door is open, closed, or if there are any changes to the door position, as well as instantly know when someone is operating the garage door. You can also open the door for a delivery, maintenance professional, or friends without needing to provide the access password to your garage.
Garage doors are the largest moving objects in your home and the most dangerous. Do not attempt to repair your own garage door. Contact one of our authorized Red Ribbon Distributors to come repair your door. They are fully trained in how to repair your garage door properly.
Overhead Door™ products are manufactured in plants all across the United States and then distributed through our distribution channel of highly trained professionals who will install your door. To buy an Overhead Door™ garage door, you need to contact an authorized distributor in your area. Use our distributor locator to find a representative near you.
We offer a full line of residential and commercial garage doors, including insulated, semi-custom, designer, and high-performance models.
The earlier the better. We work closely with builders, architects, and homeowners to ensure the right product selection and seamless installation.
Yes. Preventive maintenance plans help extend the life of your system and minimize unexpected repairs.
A tune-up includes:
We service most major brands of residential and commercial doors and operators.
This may be caused by a broken spring or an opener issue. Call our service line at (760) 772-3667, and a certified technician will help.
Most appointments are available within 24–48 hours. Emergency service is also available.
Yes, with our 24/7 service option, you can schedule urgent repairs at any time for an additional fee.
Yes. Our trucks are fully stocked with common parts, allowing most repairs to be completed in a single visit.
We carry a wide range of residential and commercial openers, including belt-drive models for quiet operation, chain-drive units for durability, and screw-drive options for maximum power and speed.
All openers with the red ribbon Overhead Door® logo are manufactured by Overhead Door Corporation, ensuring quality and reliability.
These refer to the technology used in wall consoles and buttons. Series II is backward compatible with Series I. Series III is not backward compatible without additional parts. If your opener has a date code of 041217 or higher, it can use a Series II wall console.
Models with motion detection include Destiny® 1500, Odyssey® 1200, and Destiny® 1200.
Models with two-bulb capacity include Destiny® 1500, Odyssey® 1200, Destiny® 1200, Odyssey® 1000, and Legacy® 920.
Some vehicles require the ignition to be on or running during programming. For full instructions, view the HomeLink® programming guide or contact our service team.
Instructions are available in the support section of our website for models OKP and OWKP. If you need assistance, our technicians can guide you.
Yes. We stock a wide range of remotes and transmitters, and can ship them directly to your home. For openers made after 1980, a Master Remote is available through your local Overhead Door™ Distributor. For older models made before 1980, the system must be upgraded with a new receiver kit.
Overhead Door® products are sold exclusively through authorized Red Ribbon Distributors. Use the distributor locator or contact us directly to find a representative near you.
With over 2,500 successful projects completed across the Coachella Valley, Overhead Door Company of The Desert™ is trusted for excellence, integrity, and customer care. Here’s why clients choose us:
Keep your garage door safe and reliable with these maintenance best practices:
If you hear unusual noises or notice uneven door movement, please call us immediately for a professional evaluation.
For dependable garage door solutions, visit our office at 72310 Quarry Trail Suite A, Thousand Palms, CA 92276. Our certified team is here to walk you through product choices, provide live demonstrations, and address any questions you may have. You can also reach us directly by calling 760-772-3667 or emailing tom@odcdesert.com for quick assistance.
Whether you are upgrading a residential garage in Palm Desert, planning a new home installation in Indio, or arranging commercial repairs in Rancho Mirage, Overhead Door Company of The Desert™ is prepared to help. With factory-trained technicians, decades of combined expertise, and a strong reputation for integrity, we proudly live up to our slogan: “We sell the best and service the rest.”
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